185 Kingsland St, Nutley, NJ 07110

  Mon - Fri: 09:00 AM - 05:00 PM

FAQ

1.How is your pricing structured?

Our pricing model is subscription-based, starting at an affordable $100 per month. However, the final cost may vary depending on the specific modules and integrational add-ons that you choose. Our team will be happy to provide a detailed quote based on your unique requirements.


2.What kind of support do you offer?

Customer satisfaction is our priority, and we offer 24/7 email, text, and phone support to ensure your needs are always met. We're able to provide round-the-clock service because we have offices in various time zones, so help is always just a call or click away.


3.How does the implementation process work?

Upon choosing our services, we'll guide you through a comprehensive implementation process that includes initial setup, integration, and training sessions. We'll ensure your team is comfortable using our software and understands all its features.


4.Are training sessions available?

Absolutely! We provide detailed training sessions during the implementation process. Our goal is to ensure your team is fully prepared and confident in using our software. We also offer additional resources, including comprehensive documentation and tutorial videos.


5.How secure is my data?

Data security is one of our top priorities. All your data is securely hosted on industry-leading servers provided by Amazon, Google, and Microsoft, with daily backups to ensure your data is always safeguarded. We use stringent security measures and encryption protocols to protect your sensitive information.


6.What is the term of the contract?

Our contracts are flexible and designed to suit your needs. We operate on a month-to-month basis, allowing you to adjust your subscription as your needs change. We believe in our products and services and want you to stay with us because you're happy with the service, not because you're locked into a long-term contract.


7.How long does it take to get onboard?

Typically, it takes about 24 hours for our team to set up your environment and customize our system to your unique needs. Our goal is to make this process as seamless and efficient as possible, allowing you to quickly reap the benefits of our software.


8.Can I import my old data into your system?

Absolutely! We understand the value of your historical data. Over the years, we have successfully performed numerous data imports from various systems. Our team will work with you to ensure a smooth transition. Please discuss your specific requirements and any associated costs with one of our team members.

 

Contact us

+1-929-999-8050

support@sdyusa.com

185 Kingsland Street

Nutley, NJ 07110

We are confident that we can help your business succeed. Contact us today to learn more about our services and how we can help you.